At Shree Balaji Consumer Care, customer satisfaction is our priority. Please read our Refund & Return Policy carefully before placing an order.
Returns are accepted only under the following conditions:
The product is damaged, leaking, or defective at the time of delivery
The wrong product was delivered
⛔ We do not accept returns for:
Opened or used products
Change of mind after delivery
Products damaged due to improper handling after delivery
Customers must raise a return or replacement request within 48 hours of delivery by contacting our customer care with:
Order ID
Clear photos/videos of the product and packaging
Once the return request is approved, the refund will be initiated
Refunds will be processed within 7–10 working days
Amount will be credited to the original payment method
If eligible, we may offer a replacement instead of a refund, depending on product availability.
If the return is due to our error (damaged/wrong product), shipping charges will be borne by us
Otherwise, shipping charges are non-refundable
Orders can be cancelled before dispatch only
Once shipped, orders cannot be cancelled
For any return, refund, or cancellation queries, contact:
📞 +91 98447 07008
📧 ktksribalaji@gmail.com
